Get support by phone or email
We have native English-speaking support staff in the UK, US and Thailand, providing friendly support around the clock.
Speak to us in person by calling +1 415 358 5210, +44 (0) 20 7183 8250 or +44 (0)845 686 8642.
Mail us at support@elastichosts.com with your account zone and login email address.
You can now connect to your ElasticHosts cloud server from your iPad or BlackBerry, letting you manage your cloud server wherever you are.
As of August 2011, our customer service team report that all the following free clients can be used to manage ElasticHosts cloud servers:
The only usual suspect missing here is RealVNC, which currently isn't compatible.
On BlackBerry, we have had good results with IMT VNC.
There may be other iPad and BlackBerry clients that work too - we haven't tested them all! If you aren't sure whether your favourite VNC app is compatible, get in touch and we'll test it for you.
