Get support by phone or email
We have native English-speaking support staff in the UK, US and Thailand, providing friendly support around the clock.
Speak to us in person by calling +1 415 358 5210, +44 (0) 20 7183 8250 or +44 (0)845 686 8642.
Mail us at support@elastichosts.com with your account zone and login email address.
New! Welcome to the ElasticHosts tutorial page - your complete guide to ElasticHosts cloud servers, from getting started to advanced tasks.
It's early days yet - we're still writing and adding lots of new tutorials. Let us know what you'd like to see here.
Get started
- Set up a cloud server: New to ElasticHosts? Start here.
- Add a static IP address: If you allow external access to your servers, it can be helpful to have a static IP address.
- Set up a VLAN: A virtual LAN is an efficient and secure way to share information between ElasticHosts VMs.
- Add a firewall: For security, we allow you to block all ports to an incoming VM other than those you specify.
Manage your account
- Add credit: Pay for your ElasticHosts services, with either subscriptions or top-up credit.
Common tasks
- Move a physical server to the cloud: A guide to your options for moving a physical server to the cloud, while keeping your data and applications intact.
- Back up and share your files: We recommend ownCloud, free Dropbox-like software that makes it easy to back up and share files.
- VNC from iPad or BlackBerry: Need access to ElasticHosts on the move, but not sure which VNC client to use? See here.
Set up a scalable LAMP stack
In this tutorial series, we describe how to set up a simple LAMP stack on ElasticHosts, and grow it into a scalable, redundant application across multiple VMs - enough to handle many thousands of users.
- Set up a cloud LAMP stack: Get started with Linux, Apache, MySQL and PHP on ElasticHosts.
- Move MySQL to a separate cloud database server: Begin scaling by moving MySQL to a separate server to increase capacity.
- Create a second MySQL cloud database server: Add redundancy, with another database server and master-master MySQL replication.
- Add a second cloud web server and round-robin DNS: Add another front-end web server, and simple round-robin DNS replication to balance traffic between the two.
- Add a front-end Apache cloud load balancer: Add an Apache front-end load-balancer to divide traffic between your two web servers, with intelligent failover.
- Add a second HA cloud load balancer: Add a second front-end load-balancer for failover, completing our high-traffic, scalable, redundant web application.
